Do you include free stickers in every order?
We will send one free sticker with every online order while supplies last.
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Do you offer free shipping?
Yes, all orders that are €99+ qualify you for free shipping across Europe! Shipping costs are depending on your order volume and will decrease from €50 and €99 (for free shipping). For Dutch customers free shipping kicks in from €49+
Are your skincare products gluten-free?
None of the ingredients we use are derived from wheat, but our skincare products are not certified gluten-free.
I am a local, can I pick up my order?
Yes you can pick-up your order at our shop in Breda, The Netherlands. Simply select 'collect' during the order process.
How do I change/cancel my order?
Email customerservice@walrusoil.eu as soon as you can, we get things shipped out quickly around here!
When will my order ship after I place it?
We have most of our orders shipped out the same-day when we receive them during business hours. But we will always ship within 24 hours (on business days)